How does shipping & delivery work?

• Fast Dispatch: We aim to ship your order within 48 hours. Once your bag is on its way, you'll receive an email with tracking information, allowing you to follow its journey to your door.
• Multiple Item Orders: If you've ordered multiple bags, they may be shipped from different locations to ensure you receive them as quickly as possible.
• Delivery Timeframes:
  • Standard Shipping: Expect your bag to arrive within 3-7 business days.
  • We are working on express shipping options, and will update this section when available.
• Shipping Partners: We primarily use [USPS, FedEx, UPS] for reliable deliveries.
• Free Shipping: We offer free worldwide shipping on all orders.

What is Your Returns Policy?

• Easy 30-Day Returns: We want you to love your bag. If for any reason you're not satisfied, we offer free returns within 30 days of delivery.
• Return Conditions:
  • Item(s) must be returned within 30 days of delivery.
  • Item(s) must be in their original, unused condition, with all tags and packaging intact.
  • Items must not be marked as "Final Sale" or "Non-Returnable."
  • Please provide a photo of the item prior to shipping for condition assesment.
• Bundle Returns: If you return an item from a bundle, the remaining items will be priced at their individual selling price, and a refund will be issued for the difference.
  • Example: if you purchased a two bag bundle for $37.99, and return one bag, and the single bag price is $19.99, you will be refunded $18.00.
• Shipping Costs: Original shipping costs are non-refundable.

How to Initiate a Return:

• Please email petiteprettybag@gmail.com e.g., [email address removed]] to begin the return process.